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Bank holiday service update
Early May Bank Holiday
Our service will be slightly reduced over the Bank Holiday period. There will be some changes to collection times, as well as customer service hours.
To receive your orders before the Bank Holiday please read the information below.
Collection times
Please check your local pharmacy opening hours, it’s always worth ringing ahead before collecting to see if they have your prescription ready.
- Orders approved before before 5pm Friday 3rd May should be available for same-day collection from your chosen pharmacy providing the pharmacy is open
Service closures
Emergency contraception
- These services and/or treatments will not be available from 5pm Friday 3rd May until 8am Tuesday 7th May.
- If you need this medication urgently, please visit your local pharmacy, walk-in centre, contact 112 or your out-of-hours GP service.
Please note these services will resume as normal from Tuesday 2nd Aril 2024.
Customer service hours
- Monday 6th May: 9am – 1pm
Our clinicians will be unable to help you in an emergency or with any queries not linked to the services we provide.
If you require urgent assistance, please call:
- 999 or 112 - For medical emergencies
- 116 123 - If you are feeling depressed (Samaritans)
