Pharmacy collection

Access the treatment you need quickly and conveniently

Simply request a prescription online. If your order is approved by one of our doctors, it will be sent to your chosen pharmacy. You can then visit the pharmacy to pay for your medication in-store.

How does it work?

Same-day collection of your prescription is available at your local pharmacy when our doctors approve your order before 4pm Monday-Friday.

Please check your local pharmacy opening hours especially on Bank Holidays. Also ring ahead before collecting to see if your pharmacy has your prescription ready.

At checkout, choose the pharmacy in which you wish to collect your medication. Before going to your pharmacy to pick up and pay for your treatment, we recommend ringing your chosen pharmacy to check it’s ready.

Simply pay for your medication when you collect.

The service is subject to individual pharmacy opening times and stock availability.

If you experience any problems, please contact our customer service team on 01 4311451 or message us through your Patient Record.